For Customer Success
— Drive Adoption & Retention
AI-Powered Training, Quizzes & Feedback to Empower Your Customers
Your customers need more than just a product — they need the knowledge to succeed with it.
Anthowise helps Customer Success teams create engaging, effective learning experiences that reduce churn, boost sfatisfaction, and scale customer enablement — effortlessly.
With built-in AI tools to generate trainings, quizzes, and surveys in minutes, you can deliver personalised education at every stage of the customer journey.
Use Cases for Customer Success Teams
Customer Onboarding
Deliver structured onboarding at scale — without recreating content for every client.
- Enter a product or feature name — Anthowise creates the full onboarding course
- Include interactive walkthroughs, best practices, and product tutorials
- Add quizzes to confirm understanding and boost product confidence
- Track completion and engagement to identify at-risk users early
Ongoing Product Education
Keep your customers informed as your product evolves.
- Launch AI-generated micro-courses for new features or updates
- Segment content by role (admin, end user, manager) or industry
- Assign trainings automatically based on product usage or milestones
- Use analytics to see which customers are actively learning — and who needs a nudge
Customer Health Assessments
Use quizzes as health checks to evaluate how well customers understand your platform.
- Build quick assessments to test feature adoption or strategic knowledge
- Identify gaps before they impact success
- Proactively offer help, support, or additional training
Feedback & Satisfaction Surveys
Know how your customers feel — and what they need next.
- Instantly create surveys to measure satisfaction, onboarding experience, or product feedback
- Segment by account, industry, or region
- Visualise trends in feedback and take data-backed action
- Export insights to inform Product, Marketing, and Sales teams
Scalable Customer Education Programs
Turn your CSM team into a knowledge powerhouse — without increasing workload.
- Use Anthowise AI to auto-generate, assign, and update training content
- Create learning paths tailored to each customer journey stage
- Empower customers with self-serve education that’s always relevant
4 Key Reasons to Choose Anthowise
Reduce churn
Reduce churn with better onboarding and enablement.
Scale training without scaling your team
Use AI to keep education fresh, personalised, and aligned with your product
Get Visibility
Get visibility into customer engagement and understanding
Close the Loop
Close the loop with built-in feedback and analytics.
Turn Learning into Loyalty
Anthowise gives your Customer Success team the tools to train, engage, and support customers — at scale, with ease, and powered by AI.